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Vonage Support Squad.screenconnect.com (2024)

FAQs

Is Vonage legit? ›

Vonage's uptime reliability is 99.999%, though the service emphasizes that its reliability claim is not the same as a service level agreement or SLA.

How do I contact Vonage customer service? ›

Existing Vonage for home customer looking for support? Call 1-732-944-0000. Looking for new residential home phone service? Check out Vonage for Home.

Does Vonage have a chat? ›

What is Vonage used for? ›

Vonage is a leading VoIP and UCaaS services provider, offering a reliable, all-in-one solution for businesses of any size. With Vonage, you can enjoy high-quality voice and video calls, instant messaging, and a host of advanced features, all integrated into one easy-to-use platform.

Is Vonage owned by Verizon? ›

Vonage Holdings Corp.

(/ˈvɒnɪdʒ/, or simply Vonage) is an American cloud communications provider operating as a subsidiary of Ericsson.

Do people still use Vonage? ›

One of the first major voice-over-internet-protocol (VoIP) brands, Vonage remains a well-known cloud communication service provider. The company, which became a subsidiary of Ericsson in 2021, offers an array of virtual contact tools to businesses, including unified communication (UC) and contact center solutions.

Who owns Vonage? ›

How much is Vonage per month? ›

Vonage Pricing Plans and Subscription Costs
Service PlansPrice (per line per month)
Mobile$17.99
Premium$27.99
Advanced$37.99
Apr 29, 2024

What companies use Vonage? ›

Companies using Vonage Business Cloud for Call Center include: Farmers Insurance, a United States based Insurance organisation with 21000 employees and revenues of $15.19 billion, Parcel Force UK Part of the Royal Mail Group, a United Kingdom based Transportation organisation with 6500 employees and revenues of $2.00 ...

Is Vonage a landline? ›

Vonage is a VoIP (Voice over Internet Protocol) phone service. As such, you must have a “high-speed” (DSL or better) Internet connection to connect the “Vonage box” which gives you your telephone jack. In all other ways, Vonage can be considered a landline telephone service.

Does Vonage work on cell phones? ›

The VBC Mobile App seamlessly integrates with your Android™ phone or iPhone®. If you don't have an Android™ phone or iPhone®, our Vonage Business Communications can still provide the features your business requires to other mobile phones.

Does Vonage give you a phone number? ›

The Vonage API platform offers phone numbers in more countries than any other provider, so your business can use a local identity to communicate across more markets, improving engagement.

Do you have to pay for Vonage? ›

Monthly recurring service fees, with the exception of usage, are automatically charged in advance to your payment method on file. Usage fees, such as international calls or metered calls for the current month, appear on your next billing invoice.

Is Vonage an Internet? ›

We're not an Internet Service Provider, so you'll need to have your own broadband Internet service in place to use Vonage. Can I keep my current phone number? Yes.

Can Vonage receive text messages? ›

Vonage Business Communications (VBC) Desktop and Mobile Apps empower you to send and receive business SMS and MMS messages via your VBC number.

How secure is Vonage? ›

We support strong cryptography for communication over public networks, so that your Vonage API Dashboard password, API secret, and contents of your communications may be protected in transit: Between customers and Vonage APIs: HTTPS, SMPP-over-SSL, SIPS, SMPP, SIP, RTP.

How much does Vonage really cost? ›

Vonage Pricing Plans and Subscription Costs
Service PlansPrice (per line per month)Key Features
Premium$27.99Everything in Mobile, plus: Desk phone support Team messaging Vonage Meetings CRM integrations Single sign-on
Advanced$37.99Everything in Premium, plus: Call groups On-demand call recording Visual voicemail
1 more row
Apr 29, 2024

Which companies use Vonage? ›

Companies using Vonage Business Cloud for Call Center include: Farmers Insurance, a United States based Insurance organisation with 21000 employees and revenues of $15.19 billion, Parcel Force UK Part of the Royal Mail Group, a United Kingdom based Transportation organisation with 6500 employees and revenues of $2.00 ...

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