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DescriptionResources for Human Development (RHD) is HIRING!
We are looking for an enthusiastic and dedicated Training Manager to join our team! Our Intellectual and Developmental Disabilities Division needs someone experienced and able to support Missouri, South Dakota, Florida, and other programs as needed. Regular travel to Missouri and South Dakota will be an expectation of this position, The candidate will need to be based out of Missouri.
Position SummaryThe Training Manager is responsible for the design, delivery and evaluation of training solutions to ensure compliance with funder/regulatory agencies, as well as the ongoing growth and development of employees within their region. This includes, but is not limited to, overseeing and implementing training delivery and facilitation, adhering to training processes and procedures, ensuring accurate documentation of employee training, and assisting with the execution of corporate education initiatives. The Training Manager provides oversight and support for the designated training staff within their region to ensure that program administration and direct care staff have the knowledge and skills needed to provide quality service to the individuals we support. A commitment to the RHD values should be demonstrated as job duties are performed.
Essential FunctionsImplement and ensure adherence to standardized training curriculum, including New Hire Orientation process, across Regional/Service Line
Maintain, update, and develop curricula, content, and training materials as necessary
Implement standardized procedures for tracking all training within Cornerstone LMS and ensuring accurate documentation is maintained in employee files
Review training compliance data, including corrective action plans, to ensure regulatory training compliance of all programs in the region
Facilitate training sessions as needed to support Regional/Service Line training goals
Manage regional training staff, both direct reports and those with dotted-line oversight, ensuring effective performance and allocation of training staff
Provide feedback to program management regarding new employees’ performance in New Hire Orientation
Communicate regularly with program management regarding staff training needs and training compliance
Collaborate with Corporate Training and Education team to ensure high quality of training content, development of supplemental program specific content, and effective use of Cornerstone LMS for training tracking and reporting needs
Required to travel to each regional location for which responsible on a consistent basis.
Performs other essential duties and functions as assigned by the Regional Director on a monthly basis.
Provide professional development, coaching, and oversight to Training Coordinators including quarterly reviews of each program’s training files.
Assist programs with licensing and certifications of staff in order to meet funder regulations.
Ensures that federal and state compliance training requirements are met for state surveys.
Identify inconsistencies in each program related to training requirements and needs, streamlining processes related to onboarding of new hires, standardization of training where appropriate.
Audits at least annually to evaluate Trainer Coordinator performance and the effectiveness of the training programs.
Disseminates monthly KPI and training reports to CPO, SLD, RD and Program Directors.
RequirementsBachelor’s degree or equivalent combination of education and work experience in training, writing curriculum and/or developing innovative approaches to meet funder/licensing agency regulations.
Minimum of 5 years’ experience delivering training, developing training content, and knowledge of adult learning principles
2 years of supervisory experience
1-3 years of experience in an IDD/BHH/Human Services environment preferred
Comfortable facilitating training for large groups (up to 20 people)
State Police clearance and/or FBI clearance, if necessary
Required to have and maintain a Training Certification in MANDT Crisis Prevention
Possess and maintain a valid Driver’s License
Ability to quickly learn new technology systems and tools
Intermediate computer skills, including use of MS Office and virtual training delivery platforms
Excellent interpersonal and relationship-building skills, self-awareness, and emotional intelligence
Ability to organize/prioritize work and manage multiple tasks/projects effectively
Maintain an open and approachable demeanor and provide excellent service to internal clients, employees, stakeholders, and external partners
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Human Resources
Industries
Farming
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